Privacy Policy

Updated April 24, 2024

Order Automator "the App" provides order processing services "the Service" to merchants who use Shopify to power their stores. This Privacy Policy describes how personal information is collected, used, and shared when you install or use the App in connection with your Shopify-supported store.

Personal Information the App Collects

After installing the App you will be given the most up to date permissions required for the app to function, and can accept or deny the terms at that point.

By accepting the permissions and activating the App, you are in agreement of those terms and this privacy agreement. If you do not accept, you can decline the app install or delete the app, and app access to your store is removed by Shopify.

The App is able to access certain types of information from your Shopify store:

  • Basic information related to your Shopify store (store email, location, etc)
  • Minimum information required to perform App features (ex: reading order data and adding a tag or fulfillment request)

If you enable and authorize an App feature that includes a 3rd party marketplace connection (Amazon, TikTok Shop), our app follows the same strict data and privacy guidelines as for the Shopify store, collects the minimum data to provide the function of the feature, and abides by the requirements of the respective marketplaces.

How Do We Use Your Personal Information?

The App uses the personal information collected from you and your customers in order to provide the Service and to operate the App. Additionally, we may use this information to: Communicate with you; Optimize or improve the App; or Provide you with helpful relevant information.

Order Automator does not save your customer data or communicate with your customers. The only customer data the App uses for customers is to perform actions you select in the App features.

Sharing Your Personal Information

We protect your data and do not share your information with 3rd parties, unless required. We do not collect or save any information about your customers.

We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

Your Rights

If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

Additionally, if you are a European resident we note that we are processing your information in order to fulfill the function of the app, or otherwise to pursue our legitimate business interests listed above.

Please note that your information may be transferred outside of Europe, including to Canada and the United States.

Data Retention

When you subscribe to the usage of our app, we will maintain your information for our records until you uninstall the app. When you uninstall the app, we lose access to your store + delete your App configurations.

Changes

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

Contact Us

If you have any questions or want to opt out of certain features please contact us at orderautomator.com/contact or by mail using the details provided below:

Automator Apps, LLC
30 N Gould St Ste R
Sheridan, WY 82801